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This section is provided as a service to all clients of Tom Ogden Design. Have a look and see if the answer to your question is here. While we endeavor to answer every question our clients pose, it is impossible to anticipate every possible concern. In other cases your concern applies only to you and would not be appropriate for a public medium. In any case, if you don't find what you're looking for here, e-mail us your question, and we'll be happy to respond.
If you are not a client and find something of use to you, we are glad to be of assistance. Maybe we can do business together someday.
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To Contact Us
Any service outage is a priority call. If you experience a disruption in service or any kind of on-line bug, call us immediately at 1-877-486-5628. For all other needs, contact us via regular channels.
In an emergency situation, if you cannot reach us at the number above, then you can call our backup team at NetFronts, 1-800-675-4622 and dial 4 for Technical Support.
It works like Hotmail or Yahoo.com. Even if you're traveling, you can still check your e-mail. All you need is a computer with web access. Any computer. Anywhere. Click here to enter.
Whether you're using Outlook or Eudora, running on Windows, Linux, Macintosh or Solaris, all you need to understand are those few key points, and you can set up e-mail anywhere. Click here to enter.
The key is randomness. Go ahead and think of some possible passwords you might otherwise use. Then try these hints for obscuring them from the pirates. Click here to enter.
For those of you developing your own web sites, here are some simple rules to keep in mind about using our servers. Click here to enter.
Now is the time to prevent viruses. Don't wait until you get infected and wish you had done something about it. Click here to enter.
We can't fix everything, but there are measures provided to protect your data that take place on a daily, weekly and monthly basis. Whether you've corrupted your own data, deleted records or somehow trashed your web site, there are measures we can take. Click here to enter.
Start by narrowing the problem. Have you been able to access it before, or is this a new situation? Can you log-in from other computers on your network? What about from a computer outside your network or business? Is the problem consistent, or do you only see it sometimes? Click here to enter.
Review the terms for using Tom Ogden Design's services. Alcohol and tobacco products and pornography of any kind are strictly prohibited. We also follow a strict interpretation of SPAM laws and ethics. Click here to enter. |
